Privacy Policy

Privacy Policy Last updated: November 15, 2025 | Company: EiBS (India) Zeus BotMat (“we”, “us”, or “our”) operates a WhatsApp automation and bot platform. This Privacy Policy explains how we collect, use, and protect your Personal Data when you use our Services. 1. Key Terms & Definitions For clarity, the following defined terms are used throughout this policy: Personal Data, Usage Data, Service Providers, Account, and Device. These terms mean what they typically mean for SaaS/automation platforms and are described in detail in the full policy below. 2. Information We Collect We collect data to operate the Zeus BotMate platform and to deliver integrations with WhatsApp and third-party services. Personal Data Full name, business name, email address, phone number Business address, city, state, postal code WhatsApp Business numbers connected to the account Billing information. (Payment processors store card details — we do not store full card numbers.) Usage Data Automatically collected data such as IP address, device and browser information, pages visited, timestamps, API logs, and integration activity. 3. How We Use Personal Data We use Personal Data to deliver the Service, manage your account, process payments, communicate with you, and improve our product. Use cases include: Provide, maintain and update the platform features and integrations. Authenticate users and secure accounts (two-factor, OTP). Send service notifications, support replies and marketing (with opt-in). Analyze performance and prevent fraud or abuse. 4. Cookies & Tracking Zeus BotMate uses cookies, web beacons and similar technologies to enable essential functionality, remember preferences, and measure performance. You control cookie settings via your browser; disabling cookies may impact functionality. 5. Sharing & Third Parties We share data only as necessary with: Service Providers (hosting, analytics, communication APIs like WhatsApp Cloud API) Payment processors Affiliates and partners (with safeguards) Authorities if legally required 6. Data Retention We retain Personal Data only for as long as required to provide the Service, meet legal obligations, resolve disputes, and enforce agreements. Usage Data may be kept longer for analytics and security purposes. 7. Security Measures We implement industry-standard safeguards including HTTPS/TLS encryption, secured databases, role-based access controls, audit logs, and routine security reviews. While we strive to protect data, no system can be guaranteed 100% secure. 8. Your Rights You may access, correct, export or request deletion of your Personal Data. You can manage your information via your Account settings or by contacting our Data Protection team at info@eibsglobal.com. 9. Children Our Service is not intended for children under 18. We do not knowingly collect Personal Data from minors. 10. Updates to This Policy We may update this Privacy Policy. Material changes will be posted with an updated "Last updated" date and, where required, notified to users by email or platform notice. 11. Contact Us Questions about this Privacy Policy or requests related to your Personal Data should be directed to: Email: info@eibsglobal.com Website: www.wa.elysium.community/ © 2025 Zeus BotMate. All rights reserved.